top of page
FAQ
YOUR TOP INQUIRIES ANSWERED
Frequently Asked Questions
Frequently Asked Questions
Select your preferred piece and size, add it to your cart, and complete the checkout process. Once your order is confirmed, you will receive an order confirmation via email.
Made to Order means your piece is crafted after your order is placed, allowing us to create thoughtfully while avoiding excess production.
Orders are processed and dispatched within 7–10 business days. You will receive tracking details once your order has been shipped.
Since each piece is prepared specially for you, changes or cancellations can only be accepted within a limited time after placing the order.
Please refer to our size guide available on each product page. For any assistance, you can contact us before placing your order.
As each piece is made in limited quantities, returns and exchanges are only accepted under specific conditions mentioned in our return policy.
We recommend dry cleaning and gentle handling to maintain the quality of the fabric and print.
We offer customization options for select pieces. For any specific requests regarding fit, length, or details, please reach out to us before placing your order. Our team will assist you with availability and possibilities.
bottom of page
